Summary :
Capsule Tech, Inc., headquartered in Andover, MA, a wholly-owned subsidiary of Capsule Technologies based in Paris, France is looking for a Systems Administrator. The position will be responsible for provisioning, installing, configuring and maintaining the computer and telephone systems in Andover, as well as, providing technical support to remote employees working from home offices throughout the U.S. In addition, this position will work closely with members of the IT team based in Paris, France on the evolution of the infrastructure.
Primary responsibilities :
• Install and configure new PCs for employees
• Maintain existing PCs
• Provide support to all local employees (based in the office and in home offices)
• Troubleshoot hardware and software issues on local systems
• Monitor and maintain the existing phone system
• Monitor and maintain the Andover office network and servers
• Provision hardware for local employees
• Work on setting up accounts with the team in Paris
• Provide basic training on company computer systems to new employees (email access, server access, etc...)
• Manage the local backup system
• Assist the team in Paris in performing upgrades and modifications to the infrastructure
Education :
• Bachelor (4-year) degree with computer science major
• 3+ years of system administration experience
Technical knowledge and skills:
• Good knowledge of administration and troubleshooting of Windows software (OS and desktop software)
• Good knowledge of Active Directory
• Good knowledge of Microsoft Exchange and Outlook
• Basic hardware repair skills (installing memory modules, swapping hard disk, etc...)
• Good knowledge of network technologies (Ethernet, TCP/IP, DHCP, DNS, etc...)
• Working knowledge on how to operate backup systems
• Working knowledge of VoIP systems
• Working knowledge of computer virtualization technology
• Basic knowledge of Unix systems (Linux, *BSD, etc...)
• Basic knowledge of phone operating systems (iPhone, Blackberry, etc...)
Interpersonal skills:
• Open minded, can work in a multi-cultural environment
• Good oral and written communication skills
• Capable of making short but complete and accurate reporting to management
• Self-reliant
• Result oriented
• Organized
• Capable of prioritizing conflicting tasks
• Reliable
Reply to: it_jobs@capsuletech.com